GreenslegenPrivacy Policy
The company Greenslegen Μονοπρόσωπη Ι.Κ.Ε. ("Greenslegen") manages personal data collected through the website greenslegen.org. This document outlines what information we keep, for what purposes, how long it remains on file, who processes it, and how you can exercise your rights.
Who is responsible
Greenslegen Μονοπρόσωπη Ι.Κ.Ε., Έβανς 40, 712 01 Ηράκλειο, Ελλάδα. Data protection officer: [email protected].
Legal framework
The management of your data is carried out in full compliance with the General Data Protection Regulation (GDPR) and the applicable legislation in Greece. In the event of any contradiction between this text and the law, the law always prevails.
What we collect
During your purchase, we only request the information required for successful delivery: full name, residential address, email, contact telephone number, and the items in your cart. We do not collect or store payment card details on this website. Additionally, basic technical data such as IP address, browser type, and visited pages are recorded via the cookies listed below.
- Contact and delivery details (full name, postal address, email address, phone number)
- Order history and transaction details
- Technical browsing and device diagnostic data (IP address, browser type)
- Customer service communication records
Why we use it
- For proper processing, product dispatch, and handling of any returns.
- To answer your inquiries and provide you with prompt updates about your order.
- To protect the secure operation of the website and monitor its technical performance.
- To send you news and special offers only when you have given explicit consent, with an unsubscribe option in every email.
Who data is shared with
Delivery companies receive your shipping details. The payment provider receives only what is necessary to complete the payment. Hosting and analytics partners handle data on our behalf under strict contracts. We never sell personal data to third parties.
The company complies fully with European data protection legislation and explicitly states that it does not sell or share customer personal data with third parties for commercial purposes.
Data retention period
Order details remain on file for the period required by tax legislation and are then permanently deleted. User account data is retained until you request its deletion. Statistical analytics data is kept for 14 months.
Your rights
In accordance with the General Data Protection Regulation (GDPR EU 2016/679) and Law 4624/2019, you retain the right of access, rectification, erasure, restriction of processing, data portability, and objection by submitting a request to [email protected].
Security
The website does not collect, process, or store payment card data, as the only available payment methods are cash on delivery at no extra charge and direct bank transfer.
Questions about this policy
Write to us at [email protected] or call +30 817 054 045 during Mon-Fri 09:30 - 17:45, Sat 10:15 - 14:00. We answer all inquiries within one business day.
- Merchant
- Greenslegen Μονοπρόσωπη Ι.Κ.Ε.
- Registered address
- Έβανς 40, 712 01 Ηράκλειο, Ελλάδα
- [email protected]
- Phone
- +30 817 054 045
- Working hours
- Mon-Fri 09:30 - 17:45, Sat 10:15 - 14:00
- Registration
- ΑΦΜ: 564146084